We acknowledge Aboriginal and Torres Strait Islander peoples of this nation as the Traditional Custodians of the lands on which our company is located and where we conduct our business. We pay our respects to their Elders past and present. Bates Smart is committed to honouring Australian Aboriginal and Torres Strait Islander peoples’ unique cultural and spiritual relationships to the land, waters and seas and their rich contribution to society.

Redefining therapeutic design

Maitland Mental Health Rehabilitation

The Maitland Mental Health Rehabilitation project establishes a new benchmark in therapeutic environments for mental health care in regional NSW.

 

Located on Wonnarua Country and nestled between a rocky escarpment and a wetland, the design sensitively integrates with the landscape, transforming a former brickworks site into a calm, nature-connected healing space.

The core design driver is to provide spaces for healing, with every decision — material, spatial, and environmental — rooted in the principles of connection, dignity, and care.

The architecture and interior design work to deliberately counter institutional stereotypes: long, low-pitched roofs, a restrained material palette, and generous courtyards give the project a distinctly residential character. The buildings cascade along the natural contours of the site, reinforcing a strong sense of place and visual connection to Country. The central arrival space serves as a threshold between indoors and outdoors, linking the internal program to the bushland, and creating an immediate sense of calm upon entry.

Matt Davis

Studio Director, Bates Smart

Designed to support recovery, the built form is composed of small-scale residential units organised around light-filled courtyards and open-plan communal areas. Each unit features a mix of social, sensory, and private spaces to suit a wide range of patient needs. Chill-out zones, sensory rooms, and therapy spaces are designed to promote self-management and de-escalation. Skylights and large windows flood interiors with daylight, while external views and access to landscaped courtyards help reduce stress and support daily routines.

The material palette draws from the site’s geology and surrounding bushland. A base of warm masonry grounds the buildings and references the site’s industrial past, while fine fenestration elements reflect the verticality of local eucalypts.

Special attention has been given to staff areas, with efficient and safe circulation, good lines of visibility, and access to outdoor areas for respite. Importantly, the gathering space adjacent to the entry is the anchor space for the project. Offering expansive views across the landscape, the main lobby is welcoming and supports family visits, community interaction, and art therapies.

On this health campus, the landscape is not just a backdrop, it’s an essential part of the healing process. Walking paths, activity and gathering spaces are placed amongst existing trees and regenerated environments. Over time, building users will plant and manage the therapeutic garden spaces.

 

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Mark Healey

Director, Bates Smart

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This project was born out of a highly collaborative, multi-disciplinary process led by Bates Smart (architecture and interior design), Turf Design Studio (landscape architecture), Studio Semaphore (wayfinding design), and Yerrabingin (Connecting with Country).

The result is a building shaped by many voices — deeply rooted in place, grounded in lived experience, and driven by a shared commitment to human-centred mental health care.

The NSW Government is investing in the Maitland Mental Health Rehabilitation Project as part of the Statewide Mental Health Infrastructure Program, which is being delivered in partnership by Health Infrastructure and Hunter New England Local Health District.

Details

Client

NSW Health Infrastructure + Hunter New England Local Health District

Collaborators

  • Turf Design Studio
  • Studio Semaphore
  • Yerrabingin

Location

Metford | Wonnarua Country, Australia

Sectors

Year

2025

Status

In Progress

Area

8,000 sqm