Integrated Management System Policies


Bates Smart is one of Australia’s leading professional services consulting firms providing architecture and interior design services from feasibility through to final documentation for tender/construction, construction services, as well as urban design and strategy services. Our commitment to design excellence, public benefit, environmental responsiveness and client service affirms our reputation as one of Australia’s most respected design firms.

Read our Quality Policy.


Work Health Safety

As a professional services firm, we recognise our moral and legal responsibility to provide a safe and healthy work environment for employees, contractors, clients, and visitors, as well as ensuring that our operations and activities do not place the local community or environment at risk of injury, illness, or damage. We maintain and continuously improve a WHS Management System that complies with the requirements of ISO 45001:2018.

Read our Work Health Safety Policy.



Through our work, we seek to address the complex challenges presented by climate change, biodiversity loss, increasing urbanisation and resource scarcity to meet our communities needs and stay within our ecological limits.

Read our Environmental Policy.